Etiquette & FAQs

Pilates is a system of mind-body conditioning that was created by German, Joseph Hubert Pilates in the early 20th century. Joseph Pilates created exercises which are performed using either a floor mat or a variety of specialised equipment, including the reformer. Pilates will teach you body awareness and healthy posture whilst enhancing physical strength, flexibility and co-ordination. Aside from the physical benefits it can reduce stress, improve mental focus and boost your sense of well-being. Pilates offers a solution for everybody - from those with restricted mobility through to elite athletes. No matter what your age or fitness level, Pilates can help you.

Yes, Pilates and Yoga is suitable for everybody. At Pilates Haus, we offer small group classes, exercises can be modified to suit your individual needs. We believe it is never too late to invest in yourself and welcome beginners of all ages. We offer 1:1, 2:1 sessions, group and corporate privates if you feel you would like a more personalized experience. If you’d like to discuss whether Pilates and Yoga is suitable for you please call us on 0432 163 589 or email hello@pilateshaus.com.au

Yes. Pilates and Yoga can be a very safe way to prepare your body for, and during pregnancy. Provided you have been practicing regularly you can most likely continue to attend Level 1 Reformer, Stretch + Strength Reformer and Yoga throughout your entire pregnancy. We may ask you to obtain medical clearance. We recommend consulting with your health care professional first and always let your instructor know at the start of your class so they can provide any modifications as needed. Our Level 2 are not suitable for new prenatal clients with no Pilates experience. However we recommend you do a few of our Level 1 + Stretch and Strength classes or a private sessions first if you are a beginner, then join our Level 2 classes with modifications. Dynamic Reformer is not suitable for pregnancy.

As the inventor of Pilates, Joseph Pilates, famously said “You will feel better in 10 sessions, look better in 20 session, and have a completely new body in 30 sessions”. Pilates is a high intensity, low impact workout focussing on strengthening and muscle conditioning in a safe and effective way. Pilates has many benefits from helping people who suffer from poor posture, back pain, weak pelvic floor and tight muscles to really toning and sculpting the body and results are visible in a short amount of time. We recommend 3 classes a week to see and feel the results.

ABSOLUTLEY! Did you know the Pilates Reformer machine was designed by a bloke ?! YES Joseph Pilates.. Pilates has a certain stigma that it's "only for women" BUT pilates reformer has so many benefits both both sexes. Males in particular can benefit from balancing out the muscle groups and is a perfect addition to compliment your current training. Men traditionally can suffer from tight muscles and a weaker core, pilates reformer can help by lengthening and strengthening muscles you didn't even know you had while stretching and improving overall flexibility - and you use your abdominals in nearly every exercise, so goodbye to that niggly back pain and hunchy shoulders - pilates is GREAT for your posture. We will focus more on upper body and may use heavier weights during your class.

Pilates and Yoga can be a great way to stay fit and feel healthy. If this is your goal then we recommend you start with our Introductory Offer which is any 5 group classes for $55. Choose from any group class, Level 1 + 2 Flow, Jump Reformer, HIIP Reformer, Stretch & Strength, Yoga + Meditation. Alternatively, if you are a beginner, have existing injuries, restricted mobility, or are pre/post natal, or perhaps you have specific training goals, then we recommend you try our private sessions. Here we will introduce you to the Pilates basics and discuss your specific goals so that moving forward we can tailor a perfect Pilates program just for you.

We recommend that you wear comfortable workout/active wear. For hygiene and safety, you must wear socks in our Reformer classes and bring a full size towel. We recommend grippy socks made by Aussie company Move Active, these can be purchased in the studio for $20. Reformer Socks and Full size towel or reformer mat Yoga Bring your own Mat (due to Covid restrictions) and towel if you tend to get sweaty Mums and Bubs Socks and a full size towel, plus a blanket for bub to lay on We are a COVID SAFE studio. If you don't bring the required items you won't be able to particpate in the class. This is for the safety of all our members.

Storage available for your personal belongings. We have a change area and toilet facilities. Our studios are fully equipped, however due to COVID regulations, please bring your own mat to Yoga and Pilates matwork. For Reformer a full size sweat towel, clean socks and a water bottle for all classes (please no glass or ceramic).

CENTRAL While we encourage members to use public transport, there is plenty of free (timed) parking out the front of the studio on the Princes HWY. Or combine your class with a grocery shop - Aldi, Coles and Woolworths car parks are all within a 1 minute walk from the studio. SOUTH Park behind the studio, there is a 300+ free car parking area. Enter via rear or front. Ride your bike. NORTH Park in the IGA carpark and it's a 1 minute walk up to the studio or side street parking available.

YES! CENTRAL Pilates Haus is located within a 5 minute walk of Fairy Meadow train station. Catch the FREE wollongong shuttle bus and exit at STOP 5 - 1 minute walk. Ride your BIKE, we have a SAFE bike storage area out the back of the studio.

Yes, however we do ask that you watch the introduction to Pilates Basics video on our website prior to your first class and read through the Pilates Basics Tips. During this video we will guide you through the Pilates basics and introduce you to our Align Reformer machines. Our Level 1 + Stretch + Strengthen group Reformer classes are great for beginners, pre + post natal and for those with injury. Our Level 2 Flow classes are fast paced, they are best suited to those who are familiar with the equipment and basic pilates technique. Please advise the instructor before class if you are new to Pilates and arrive 10 minutes early.

Yes, we sure are! We take hygiene and cleanliness of the studio very serioulsy. When you enter the studio:- Sanitise your hands Take off your shoes and place belongings in the storage area provided. Choose a reformer and take your towel, socks and water (no phones). Whilst the reformers have been sanitised, feel free to give it another clean with the COVID safe cleaning wipes provided After class please clean the reformer and all props used during class. Please DO NOT attend class if you are feeling unwell, to pause your membership (7 days min) please email amy@pilateshaus.com.au All our instructors have completed the COVID safe training. If you are displaying any signs or symptoms of being unwell, you may be asked to leave the studio. This is for your safety and the safety of our members and our community.

Sure do! Classes at peak times can book out quickly. Our timetable is released 14 days in advance. We recommend getting into a habit of booking your classes in early so that you don't miss out.

Use our convenient online booking system to book into a class. If it is your first visit with us you will be asked to register/create an account with us. For convenient online booking, we recommend you download our booking app here: iPhone Android Once you have created your account you can book in anytime online or via the app on your smartphone or tablet. If you'd like some help making your first booking please feel free to call us on 0432 163 589 or email amy@pilateshaus.com.au

Yes. If a class becomes full, you are welcome to go on the waitlist and you'll be notified if a spot becomes available. We have live waitlists available for all our clients to improve the availability of our classes. If you are on the waitlist and are no-longer able to attend, please remove yourself from the waitlist at least 3 hours prior to the commencement of the class. This will give others a chance to get to the class. You will receive an automatic notification via push notification (GoTeamUp APP required) or email if you are moved from the waitlist to the class. Ensure you enable push notifications on your phone. The 3-hour cancellation policy will still be enforced for clients that are moved from the waitlist into the class.

We understand that life gets busy, and we are happy for you to change your booking ahead of the scheduled day. If you are a no show or cancel your session late, we are not always able to fill these places. This impacts the flow of the studio and stops others from attending the class who may be on the waitlist. It is for these reasons that if you need to change your booking we require you to do so at least 3 hours before your booked session. This is so that our instructors can adapt accordingly. Failure to do so will result in a cancellation fee being incurred. Clients who fail to attend or cancel within 3 hours of the scheduled class time will be charged the full cost of a single session, forfeit a class credit, or for memberships, incur a cancellation fee. All Upfront Membership clients will lose 1 day from your 12 month membership for non-attendance or cancelling within 3 hours of the scheduled class. This applies to all Pilates Haus clients. Clients on a pre-paid Membership who cancel late will incur a $15 "Late Cancellation Fee". If you do not show up for a booked class and do not give us any notice, you will be charged a $20 "No Show Fee". These fees will be automatically deducted from your nominated account. Fees are processed within 48hrs of the late cancellation or no show.

Of course! Membership holders can pause their membership for no less than 7 consecutive days, max of 4 times a year. Requests are to be made in writing a least 7 days in advance to amy@pilateshaus.com.au. For anyone with an UPFRONT membership, the time you had off is added to the end of your membership.